DISPATCH
We ship our products across Canada. Products are shipped by Canada Post, by 'private' delivery, or by pickup at the workshop.
SHIPPING COSTS
We offer free delivery for all orders of $125.00 or more (before taxes, excluding loyalty discounts and discount coupons).
L'atelier des Mandragores is not responsible for lost or damaged packages and/or delivery errors. Please verify your delivery address before placing your order (fees of $12.00 + taxes apply for an incorrect or incomplete address). Do not hesitate to contact us in case of any problem.
Our depositary customers must order $250.00 or more (before taxes) to obtain free shipping. To obtain depositary pricing, you must resell our products; we will send you a user code and a password for your online orders.
DELIVERY TIME
The time between the moment you order and the moment you receive your order is generally 5 to 7 working days, except in the case of a shortage of stock (we will notify you and offer you alternatives) or at your request (p eg, if you are on vacation).
FOREIGN BUYERS
At this time, we do not ship our products outside of Canada through the website. Please contact us directly at atelierdesmandragores@gmail.com to obtain a quote for shipping outside Canada.